For answering &
directing calls only. Automatic System Answer helps the system
operator handle outside calls during peak calling periods. When an
outside call
rings on a line programmed with Automatic System Answer, the system
answers
it after a specified number of rings and plays a short user-recorded
greeting (20
second announcement) to the caller.
Then, the system does one of the following:
- Places the call on hold at extension 10 (the
outside caller hears Music-On
Hold, if it is available).
- Continues to ring all extensions that have
access to the line (the outside caller
hears Music-On-Hold, if it is available).
- Disconnects the call.
- Direct Extension Dial permits an outside
caller to dial an extension or Hunt
Group directly, without the aid of the operator.
- With Release 3.0 or later, DXD calls also can
be transferred directly into
Calling Group.
- When an outside call rings on a line
programmed with Direct Extension
Dial, the system picks it up after a specified number of rings and
plays a short
message (40 second announcement) prompting the caller to dial the
digits of
the designated extension, Hunt Group, or Calling Group.
Compatible with Partner ACS Release 2.0 & higher.
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