Avaya Phone System
Business Phone Systems

800-593-7955

www.cthq.ca

What are Licenses and Feature Keys?
 

Some IP Office applications and devices require the entry of licenses before
they will work. They may also use licenses to enable certain features and control
the number of supported users, ports or channels.
Licenses

License keys are also known as RFA (Remote Feature Activation) codes. These
are entered into the IP Office system’s configuration. Each license is a unique 32-
character string based on:

  • The Serial Number printed on the IP Office Feature Key dongle.
  • The feature and software being enabled.
Feature Keys
The Feature Key is a hardware device used to validate the licenses installed on
an IP Office system.
Each IP Office using licenses requires its own Feature Key.
There are 3 types of feature keys:
IP 400 feature key- Serial Feature Key Dongle

The IP400 Feature Key has a unique serial number.
One feature key is required per IP Office system for all software licenses (RFA
product codes).
Plugs directly into the serial port (9 DTE Port) on IP Office Small Office Edition,
IP406 V2 and IP412 Control Units, Or through a (25 DTE port) on IP office 403
and IP office 406 with an adapter, allowing PC-less operation.

 

IP 400 feature key -Parallel Port Feature Key Dongle (700185234)
The IP400 Feature Key has a unique serial number.
One feature key is required per IP Office system for all software licenses (RFA
product codes).
The feature key module is fitted to a windows PC to provide support for all
product keys.
Plugs into a Feature Key server PC connected to the IP Office.

 

IP400 Feature key- USB Feature Key Dongle (700261506)
The IP400 Feature Key has a unique serial number.
One feature key is required per IP Office system for all software licenses (RFA
product codes).
Plugs into a Feature Key server PC connected to the IP Office.

How License & Feature Keys Work

There are two methods of operation:

1. PC-Less Operation Using a Serial Port Feature Key
The advantage of this method is that a permanent PC is not required.
• A serial port Feature Key dongle is plugged into the serial port of the IP Office
Small Office Edition, IP406 V2 and IP412 Control Units.

2. Using a Feature Key Server PC and Parallel or USB Feature Key

This method requires a permanent PC.
• The IP Office Feature Key Server application is installed onto a PC on the IP Office LAN.
• The Feature Key dongle is attached to that PC’s parallel port or USB port

Feature Key Type Description SAP Code
Plug direclty into the serial port on IP Office small Office
Edition, IP406 V2 and IP412 Control Units, allowing PC-less
operation.		 700293095
Plugs into the appropiate port on a PC running the IP Office
Feature Key server application. This PC must on the same
LAN segment as the IP Office control unit		 700185234

 

 

 700261506