| |
Phone Manager Lite |
Phone Manager Pro and PC SoftPhone |
| Inbound/outbound call
handling. |
Yes |
Yes |
| Phone call control. |
Yes |
Yes |
| Configure phone
preferences. |
Yes |
Yes |
| configure keyboard short
cuts. |
Yes |
Yes |
| CLI (ANI) / Name display. |
Yes |
Yes |
| Speed dial management. |
Yes - 15 icons maximum. |
Yes - 100
icons maximum per tab. |
| Busy Lamp Field (via
speed dial). |
Yes - 15 icons maximum. |
Yes |
| Multiple Speed Dial tabs
(to group Busy lamp Field icons) |
-- |
Yes - 10
tabs maximum. |
| Microsoft Live
Communications server (LCS) Integration |
Yes |
Yes |
| View internal users
presence via LCS |
Yes |
Yes |
| send Instant Messages (IM)
to internal users via LCS |
Yes |
Yes |
| Compact mode |
-- |
Yes |
| Local Phone Directory |
-- |
Yes - 100
icons maximum. |
| Call history log - in,
out, missed, messages. |
Yes |
Yes |
| Separated incoming/outgoing
call log. |
-- |
Yes |
| Collect new
voicemailmessages. |
-- |
Yes |
| Voicemail box control (Intuity
and IP Office modes). |
-- |
Yes |
| Personal Distribution
List set up (Intuity mode). |
-- |
Yes |
| Incoming call scripting. |
-- |
Yes |
| Time on call.v |
-- |
Yes |
| Door opening control. |
-- |
Yes |
| Queue monitoring. |
-- |
Yes -2
Queues |
| Conference Control
Display. |
Yes |
Yes |
| Conferencing Center
action buttons |
Yes |
Yes |
Screen pop’ contacts
(Outlook, goldmine, ACT! and Maximizer). |
-- |
Yes
|
| Simple Outlook contact
record creation. |
-- |
Yes |
| Agent Mode. |
-- |
Yes |
| Distinctive Ringing (WAV
file). |
-- |
Yes |
Advice of Charge
Indication
(this feature is only supported in Greece & Germany). |
-- |
Yes |
| post Connect dial (sending
DTMF while connected to another party). |
Yes |
Yes |
| VoIP mode (to run as an
IP softphone) |
-- |
Options |
